FRITZ!Box 7582 Service - Knowledge Base

FRITZ!Box 7582 Service

Since updating FRITZ!OS, "Power" LED flashes

Since updating FRITZ!OS, the FRITZ!Box can no longer establish a DSL connection. The FRITZ!Box's "Power" LED flashes continuously since the update and the following error message is displayed in the event log of the FRITZ!Box:

"DSL not responding (no DSL synchronization)"

Simply proceed as described below. After each measure, check whether the problem is solved.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Restarting the FRITZ!Box

  1. Unplug the FRITZ!Box for 5 seconds.

    Note:The FRITZ!Box settings are retained when you disconnect it. The restart takes about 2 minutes. During this time, you cannot access the FRITZ!Box.

2 Checking the event log of the FRITZ!Box

  1. Click "System" in the FRITZ!Box user interface.
  2. Click "Event Log" in the "System" menu.
  3. If the message "DSL is available (DSL synchronization exists with [...] kbit/s)" is displayed in addition to the message "DSL not responding", follow the steps in our guide FRITZ!Box reports that the DSL connection drops frequently.