FRITZ!Box 7581 Service - Knowledge Base

FRITZ!Box 7581 Service

Network devices are not visible over VPN connection

Computers, NAS systems, and other network devices in a remote FRITZ!Box network are not visible (for example in the Windows Explorer under "Network") although an VPN connection is established.

1 Computers cannot be automatically displayed

As a rule, operating systems such as Windows or macOS cannot automatically detect and display computers in a different network. This is not an error on the part of the FRITZ!Box. The mechanisms used by operating systems to automatically detect computers and display their names only work within the local network (LAN), and therefore not in a VPN.

Note:If you would like to access shared files, you can contact the computers in the remote FRITZ!Box network using their IP addresses.