FRITZ!Box 7560 Service - Knowledge Base

FRITZ!Box 7560 Service

Conducting calls with the FRITZ!Box over another router

The FRITZ!Box can also be used to conduct calls if another router (for example an IAD) in the network establishes the internet connection. You can use any internet telephony provider from which you received login data for internet telephone numbers. The telephone numbers can either be from your provider or from a different internet telephony provider.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Configuring internet telephone numbers

  1. Configure your internet telephone numbers in the FRITZ!Box.

2 Entering a STUN server

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click the (Edit) button for the respective internet telephone number.
  4. Check if the field "STUN server" is present under the fields for entering your account information.
  5. If the field is present and empty, enter the address of your internet telephony provider's STUN server and click "OK".
    • If the field is not present:
      1. Select "Other provider" from the drop-down list, even if you are using a pre-configured internet telephony provider.
      2. Check if the "STUN server" field is present now.
      3. If the field is present, enter the address of your internet telephony provider's STUN server and click "OK".
        • If the field is not present, click "Cancel". The STUN server is already preconfigured.

3 Setting up port forwarding for internet telephony

Since the upstream router establishes the internet connection, you must enable port forwarding for telephony:

Setting up automatic port forwarding

If you enable port forwarding in the FRITZ!Box, the FRITZ!Box sends IP packets at regular intervals and the router's port forwarding automatically remains enabled:

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephone Numbers" in the "Telephony" menu.
  3. Click on the "Line Settings" tab.
  4. Click on "Change connection settings" in the "Telephony connection" section. If the section is not displayed, enable the Advanced View.
  5. Enable the option "Keep port forwarding of the internet router enabled for telephony".
  6. Select a suitable time interval. Select "30 seconds" if you do not know how long temporary port forwarding rules are maintained.
  7. Click "Apply" to save the settings.

Setting up static port forwarding

The following step is only necessary if the router does not support automatic port forwarding by the FRITZ!Box:

Note:Information on how to set it up can be obtained from the manufacturer of the router, for example refer to the manual.

  1. On the router, configure static port forwarding from any UDP ports >= 1024 (for example 6078-6097) to ports 7078-7109 on the FRITZ!Box.
  2. On the router, configure port forwarding from UDP port 5060 to port 5060 on the FRITZ!Box.

Now you can assign numbers to the telephony devices connected to the FRITZ!Box and use them for making and receiving calls.