FRITZ!Box 7430 Service - Knowledge Base

FRITZ!Box 7430 Service

Loading the FRITZ!Box factory settings

When you load the factory settings, all of the individual settings you made in the FRITZ!Box are deleted. It makes sense to load the factory settings if you are going to use the FRITZ!Box at a different location or are planning to pass the FRITZ!Box on to another user, for example. In addition, this deletes incorrect settings that prevent the FRITZ!Box from functioning properly.

You can either use the user interface or a telephone connected to the FRITZ!Box to load the factory settings.

Requirements / Restrictions

  • You cannot use an IP telephone, for example FRITZ!App Fon, to load the factory settings.

1 Preparations

Saving the telephone book

If you created telephone books in the FRITZ!Box, you can save them first so that you can restore them quickly and easily after loading the factory settings:

Saving data from the internal memory

This procedure deletes the internal memory. Therefore, save all of the data that you still need first:

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "Storage (NAS)" in the "Home Network" menu.
  3. If the option "Storage (NAS) enabled" is enabled, click "Internal memory".
    • The contents of FRITZ!NAS are displayed.
  4. Mark the folders and files you would like to back up and click "Download".
    • The data is now copied to the download order you specified.

Saving settings

If you save the settings first, you can restore them after you load your factory settings. However, note that in this case incorrect settings are also restored:

2 Loading the factory settings with the user interface

  1. Open the FRITZ!Box user interface.
  2. If access is protected with a password, enter the password and click "Log In",
    • or, if you have forgotten your password:
      1. Unplug your FRITZ!Box by removing the power cable from the electrical outlet for about 5 seconds.
      2. Open the FRITZ!Box user interface within the next 10 minutes.
      3. Click "Forgot your password?" below the password request and follow the instructions.
  3. Click "System" and then "Backup".
  4. Click on the "Factory Settings" tab.
  5. Click the "Load Factory Settings" button.

After the factory settings are loaded, you can only use the FRITZ!Box password on the underside of the device to login to the user interface.

3 Loading factory settings with a telephone

Configuring a telephone to use the keypad function

The following steps are only necessary if the cordless telephone is not registered with the FRITZ!Box's base station:

Note:If you are using a telephone that is registered with the base station of your FRITZ!Box (for example FRITZ!Fon C5), you do not have to configure it to use the keypad function.

  • Configure the devices so that you can dial special characters (such as * and #) or send keypad sequences (sequences of symbols and digits, such as *121#) with them.

    Note:Many Gigaset telephones can be configured as follows: Select "Operation at a PBX" from the telephone's menu, then select "Dialing options" and enable the option "Dial * and #".

Loading the factory settings

  1. Enter #991*15901590* on your telephone and press the call key (lift the receiver).
  2. Hang up again after about 3 seconds.

After the factory settings are loaded, you can only use the FRITZ!Box password on the underside of the device to login to the user interface.