FRITZ!Box 7390 Service - Knowledge Base
FRITZ!Powerline is not displayed as a smart home device in the FRITZ!Box user interface
FRITZ!Powerline is missing under "Home Network > Smart Home" in the FRITZ!Box user interface. FRITZ!Powerline is not displayed in FRITZ!Fon or the MyFRITZ!App.
1 Enabling the smart home function in the FRITZ!Box home network
With FRITZ!OS version 6.52 or earlier for FRITZ!Powerline, you must enable the smart home function:
- Click "Smart Home" in the FRITZ!Powerline user interface.
- Enable the option "Using the Smart Home Function in the FRITZ!Box Home Network". If the option is not displayed, proceed with the following section.
- Click "Apply" to save the setting.
2 Installing an older FRITZ!OS for FRITZ!Powerline
If the option "Using the Smart Home Function in the FRITZ!Box Home Network" is not available, then FRITZ!OS version 6.90 or later is installed on your FRITZ!Powerline. However, this version is only suitable for FRITZ!Box models with FRITZ!OS 6.90 or later. Since this version is not available for your FRITZ!Box, install FRITZ!OS 6.50 for FRITZ!Powerline:
- Install an older FRITZ!OS (downgrade)