FRITZ!Box 7390 Service - Knowledge Base
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Operating the answering machine using the voice menu
The voice menu allows you to operate the FRITZ!Box answering machines with any telephone connected with the FRITZ!Box. For example, you can switch the answering machines on and off, listen to messages, or record your own greetings of up to one minute in length.
Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.
1 Configuring a telephone to use the keypad function
Keypad sequences are strings of characters and numbers that you can use to enable or disable functions. No configuration is necessary to use keypad sequences with telephones, such as FRITZ!Fon C5, that are registered with the base station of your FRITZ!Box. Before you can use them with a telephone connected to the "FON S0" port or a cordless telephone that is not registered with the FRITZ!Box's base station, you must enable the keypad function first:
- Configure the telephone so you can send keypad sequences (sequences of characters and numbers, such as *121#) and enter special characters such as * and # with it. On many telephones, you can configure this function in the menu "Operation at a PBX > Dialing options > Dial * and #".
2 Operating an answering machine
- Pick up the handset of a telephone connected to the FRITZ!Box.
- Enter the internal number of the answering machine to access the voice menu, for example **600.
Note:You can find the answering machine's internal number under "Telephone Book > Internal Numbers" in the FRITZ!Box user interface.
- Follow the voice menu prompts or press a key to operate the answering machine.
3 Overview of the voice menu
If menu items are missing from the voice menu, you must switch on the answering machine first. Not all of the menu items are available when the answering machine is switched off:
|1||Listening to messages|
|If there are no messages, you will hear two short beeps and return to the main menu.|
|1||Listen to messages|
|3||Return caller's call|
|7||go to previous message|
|9||go to next message|
|#||return to main menu|
|0||listen to menu again|
Delete all messages
Switch the answering machine on and off
|1||Record greeting message|
|3||Record closing announcement|
|1||Listing to greetings > Select greeting with 2|
|8||Record greeting > End with 1|
|#||Back to main menu|
|0||Listen to "Record greetings" menu again|
Back to main menu
|0||listen to menu again|
Enabling recording or announcement mode
|Recording mode: Callers can leave a message after the greeting.|
|Directions mode: Callers cannot leave messages|
Listen to main menu again