FRITZ!Box 7369 Service - Knowledge Base

FRITZ!Box 7369 Service

Network device cannot be renamed

Computers, smartphones, and other network devices listed under "Devices and Users" in the FRITZ!Box user interface cannot be renamed. When you attempt to rename a device, the FRITZ!Box may display the error message:

"The name contains illegal characters. Computer names may contain only letters (a-z, A-Z), numerals (0-9), and hyphens (-). The name may not be made up of numerals only."

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Name contains illegal characters

Remove all illegal characters from the names of the devices:

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "Network" in the "Home Network" menu.
  3. Click on the "Devices and Users" tab.
  4. In the list of "Devices and Users", click the (Edit) button for the device you want to rename.
  5. Enter a name of your choice without special characters for the "Name".

    Note:The names are DNS host names. Therefore, only use standard letters (not letters such as ä, ë, ö, ü, á, é, í), numbers, and hyphens (-). The name may not consist of only numbers.

  6. Click "OK" to save the settings.

2 Device connected to the FRITZ!Box via the guest network

Only devices connected with the home network can be renamed in the FRITZ!Box user interface. Devices connected to the FRITZ!Box via the LAN or wireless guest network cannot be renamed in the FRITZ!Box.

Note:The FRITZ!Box displays devices with their host names if the devices send them to the FRITZ!Box when they obtain their IP settings via DHCP. Devices that do not send their host name to the FRITZ!Box are displayed with their IP address (for example "PC-192-168-178-20").

3 FRITZ!Box is configured as an IP client / repeater

Devices cannot be renamed in the FRITZ!Box user interface if the FRITZ!Box is configured as an IP client or a wireless repeater. In these operating modes, device names are adopted from the upstream FRITZ!Box or FRITZ!Box configured as the wireless access point.