FRITZ!Box 7369 Service - Knowledge Base

FRITZ!Box 7369 Service

A Fitbit scale cannot establish a wireless connection

An Aria wireless scale from Fitbit cannot establish a wireless connection (WiFi) to the FRITZ!Box.

Cause

  • The scale uses the outdated wireless standard 802.11b. This standard is disabled in the FRITZ!Box by default because the user data rate of all wireless devices in the 2.4 GHz frequency band is reduced when 802.11b support is enabled, even if none of the wireless devices are using this standard.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

Enabling the wireless standard 802.11b

Now the scale can establish a wireless connection to the FRITZ!Box.