FRITZ!Box 7360 Service - Knowledge Base

FRITZ!Box 7360 Service

Occasional calls from telephone number 694 or *694*

Occasionally the display of a telephone connected to the FRITZ!Box indicates an incoming call from the telephone number 694 or *694*.

Cause

  • The option "Message waiting indication on the telephone (MWI)" is enabled in the FRITZ!Box. This is why the FRITZ!Box calls you from the number 694 to inform you that you have new messages waiting in the voice mailbox provided by your telephony provider.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Disabling the option "Message waiting indication on the telephone (MWI)"

If you do not wish to be informed when you have new messages, disable this option:

  1. Click "Telephony" in the FRITZ!Box user interface.
  2. Click "Telephony Devices" in the "Telephony" menu.
  3. Click the button (Edit) for the respective telephone.
  4. Click on the "Telephony Device Features" tab.
  5. Disable the option "Message waiting indication on the telephone (MWI)".
  6. Click "OK" to save the settings.