FRITZ!Box 7340 Service - Knowledge Base

FRITZ!Box 7340 Service
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FRITZ!VPN reports "Error 1722 [...]"

Installation of the FRITZ!VPN software is automatically aborted. The following error message is displayed:

"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

Cause

  • The Windows version of the computer is not supported by the version of FRITZ!VPN you are trying to install.

Downloading and installing the correct version of the software

FRITZ!VPN can be used with Windows 10 (64-bit) and Windows 8.1 / 8 / 7 (64-bit/32-bit). Separate software versions are available for the 64-bit and 32-bit versions of Windows 8.1 / 8 / 7; the version of FRITZ!VPN for Windows 10 (64-bit) is currently only available in German and can be downloaded from avm.de/vpn. Install the correct version for your operating system:

  1. Open our VPN service page in a web browser.
  2. Download the FRITZ!VPN software.

    Important:Separate versions of FRITZ!VPN are available for Windows 10 (64-bit) and Windows 8.1 / 8 / 7 (64-bit and 32-bit). The version of FRITZ!VPN for Windows 10 (64-bit) is currently only available in German and can be downloaded from avm.de/vpn.

  3. Install FRITZ!VPN on the computer that is to establish a VPN connection to the FRITZ!Box.
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