FRITZ!Box 7330 Service - Knowledge Base
Generating support data
We need the support data for your FRITZ!Box in order to process your support request. Generate the support data while or as immediately as possible after the issue occurs. Do not manually restart it before generating the support data, for example by unplugging it.
Note:The support data contains your FRITZ!Box settings and the event log. The information in the support data will only be used for solving this issue and will not be passed on to third parties. The support data will be deleted after the case has been closed at the latest.