FRITZ!Box 7272 Service - Knowledge Base
Windows offline synchronization fails when using storage (NAS)
Windows offline synchronization fails when it attempts to save data on the FRITZ!Box's storage (NAS). The error message "The process cannot access the file because it is being used by another process." is displayed in the Windows Sync Center for each file it attempts to copy.
- Windows offline synchronization can only reliably copy data to another Windows computer. Errors may occur when using it with network drives on computers with different operating systems such as macOS or Linux or NAS (Network Attached Storage) systems such as the FRITZ!Box.
1 Issue is being examined
The issue is currently being examined by our development department. If an update for the FRITZ!Box can correct this behavior, we shall make a corresponding FRITZ!OS update available for the FRITZ!Box. We cannot give you an exact release date for the update yet.
Note:You can have the push service notify you by e-mail when new updates are available. In addition, you can configure the FRITZ!Box so that new updates are installed automatically. You can enable these options under "System > Push Service" or "System > Update > Auto Update" in the user interface.