FRITZ!Box 6840 LTE Service - Knowledge Base

FRITZ!Box 6840 LTE Service

Transferring telephone calls

Telephone calls can either be transferred to an external telephone number or to another telephone that is also connected to the FRITZ!Box.

Requirements / Restrictions

  • Transferring calls from an IP telephone such as FRITZ!App Fon to another telephone is not supported.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Transferring telephone calls

  1. While conducting a telephone call, press the R key on your telephone.

    Note:If you are using a FRITZ!Fon model that does not have an R key, then the R key is not displayed until you conduct a call (soft key). Press the key directly under the corresponding icon for the R key.

  2. Dial the external number or ** followed by the internal number, depending on where the call should be transferred to.

    Example:
    To transfer the call to the extension "FON 1", dial **1.

    Note:You can find the internal numbers of the telephony devices under "Telephone Book > Internal Numbers" in the FRITZ!Box user interface.

  3. Now you have two options: You can either directly transfer the call, or you can confer with the internal partner:
    • Transferring calls directly:
      • Dial *4 if you are using a cordless telephone. With other types of telephones, simply hang up or dial R4.
    • Conferring with an internal partner:
      1. Wait for the internal partner to accept the call.
      2. After conferring, you can transfer the call as described above or dial R1 to return to the initial call.