FRITZ!Box 6820 LTE Service - Knowledge Base

FRITZ!Box 6820 LTE Service

Certain settings are missing from the FRITZ!Box user interface

You would like to use or configure a specific function, such as DynDNS, in the user interface. However, the corresponding settings (such as menu items, buttons) are not displayed although these settings are present in the user interface of a different FRITZ!Box of the same type.

Simply proceed as described below. After each measure, check whether the problem persists.

1 Enabling the advanced view

2 Internet service provider prevents update

If the "Update" menu is not available, then the internet service provider that provided the FRITZ!Box is preventing you from installing the FRITZ!OS update. It is therefore not possible to install an update using the FRITZ!Box user interface. Refer to your provider for information on the new FRITZ!OS version and possible dates.

3 Function cannot be used with certain editions of FRITZ!Box

Various editions of the FRITZ!Box are available. Some are available in specific countries (for example special editions for Germany, Switzerland, Austria or international editions), and some editions are for a specific internet service provider. The functions offered by these different editions can differ. As a result, the corresponding settings (such as menu items, buttons) are not available, although they are offered by a different FRITZ!Box of the same type.