FRITZ!Box 6810 LTE Service - Knowledge Base
- FRITZ!Box 7590
- FRITZ!Box 7581
- FRITZ!Box 7560
- FRITZ!Box 7530
- FRITZ!Box 7490
- FRITZ!Box 7430
- FRITZ!Box 7390
- FRITZ!Box 7369
- FRITZ!Box 7360
- FRITZ!Box 7340
- FRITZ!Box 7330
- FRITZ!Box 7272
- FRITZ!Box 6890 LTE
- FRITZ!Box 6840 LTE
- FRITZ!Box 6820 LTE
- FRITZ!Box 6591 Cable
- FRITZ!Box 6590 Cable
- FRITZ!Box 6490 Cable
- FRITZ!Box 5491
- FRITZ!Box 5490
The wireless guest access cannot be used to access the internet
Although wireless devices can register with the FRITZ!Box's wireless guest access, they cannot use it to access the internet. In some cases, new wireless devices do not obtain IP addresses from the FRITZ!Box.
Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.
Simply proceed as described below. After each measure, check whether the problem persists.
1 Reducing the validity period of IP addresses
180 IP addresses are available for wireless guest access; they cannot be reassigned until the validity period (lease time) of 10 days has expired.
If you are using the FRITZ!Box as a hotspot in a hotel or café, for example, and many different devices log in to the guest access on a regular basis, the FRITZ!Box cannot assign any IP addresses to new wireless devices because all 180 IP addresses have already been assigned. Therefore, configure the FRITZ!Box so that IP addresses are only valid for one day:
2 Removing devices from the user interface
The new validity period only applies to devices that are registered with the FRITZ!Box after the change was made. Therefore, delete all unused network devices:
- Click "Home Network" in the FRITZ!Box user interface.
- Click "Network" in the "Home Network" menu.
- Click on the "Devices and Users" tab.
- Click the (Delete) button next to the respective device in the list of "Devices and Users".