FRITZ!Box 6490 Cable Service - Knowledge Base

FRITZ!Box 6490 Cable Service

"Info" LED flashes

The "Info" LED on your FRITZ!Box indicates various operation statuses. If the "Info" LED flashes red, it means that there is a FRITZ!Box error. If the "Info" LED flashes green, this indicates different events, for example receipt of a new message or a missed call. In this guide we describe the various causes and how to stop the flashing.

Simply proceed as described below. After each measure, check whether the problem persists.

1 Enabling Stick & Surf

If you would like to use Stick & Surf to transmit the wireless security settings to a FRITZ!WLAN USB Stick, then you must enable Stick & Surf in the FRITZ!Box:

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Security" in the "Wireless" ("WLAN") menu.
  3. Enable the option "Enable AVM Stick & Surf" in the "Additional Security Settings" section.
  4. Click "Apply" to save the settings.

Now you can connect your FRITZ!WLAN Stick to the FRITZ!Box again. The "Info" LED flashes while the wireless network security settings are being transmitted. When the "Info" LED remains lit, you can remove the FRITZ!WLAN Stick from the FRITZ!Box and connect it to your computer.

2 Checking which event is configured for the "Info" LED

If the "Info" LED continues to flash, then an event was chosen in the FRITZ!Box user interface that is causing the LED to flash:

  1. Click "System" in the FRITZ!Box user interface.
  2. Click "Buttons and LEDs" in the "System" menu.
  3. Check which event was configured for the "Info" LED and follow the steps given for this event:
  4. If the event "missed call" was selected, press the call key (lift the receiver) on a telephone connected to the FRITZ!Box or make a call.
    • If the event "New answering machine message" was selected, listen to all of the new messages on the answering machine.
    • If the event "New answering machine message, call during absence or new fax" was selected, there are several events that could be causing the LED to flash.
      1. Delete all of the faxes (PDF files) from the "FRITZ\faxbox" folder on the USB storage device connected to the FRITZ!Box or move them to a different folder, for example to a folder on your computer's hard drive.
      2. Press the call key (lift the receiver) on a telephone connected to the FRITZ!Box or make a call.
      3. Listen to all of the new messages on the answering machine.