FRITZ!Box 5490 Service - Knowledge Base

FRITZ!Box 5490 Service

Certain settings are missing from the FRITZ!Box user interface

You want to use or configure a certain function in the FRITZ!Box user interface. However, the corresponding settings, for example menu items or buttons, are not displayed although these settings are present in the user interface of a different FRITZ!Box of the same type.

Simply proceed as described below. After each measure, check whether the problem persists.

1 Enabling the advanced view

  1. Open the FRITZ!Box user interface.
  2. Click the three dot menu in the upper-right corner of the user interface.
  3. Click the on/off switch to enable the advanced view.

    Fig.: Enabling the advanced view

    • The advanced view is enabled when the on/off switch is green .

2 The provider updates FRITZ!OS

If you received your FRITZ!Box from your internet service provider, the provider hides the "Update" menu because the provider automatically installs the new FRITZ!OS. It is therefore not possible to install an update using the FRITZ!Box user interface. Refer to your provider for information on the new FRITZ!OS version and possible dates.