FRITZ!Box 4020 Service - Knowledge Base

FRITZ!Box 4020 Service

Using the USB remote connection to connect a USB storage device connected to FRITZ!Box to a computer

With the FRITZ!Box USB remote connection software, you can use a USB storage device connected to the FRITZ!Box as if it were connected directly to the USB port on your computer.

Important:If you want to allow more than one computer and other devices to access the USB storage device, configure the USB storage device as a central storage location in the home network ("storage (NAS))"

Requirements / Restrictions

  • Windows 10 / 8 / 7 (64-bit or 32-bit) is installed on the computer.
  • Only one computer can access the USB storage device at a time.
  • The FRITZ!Box Media Server is not available when the FRITZ!Box USB remote connection is active; you cannot access the storage with the FRITZ!NAS user interface or MyFRITZ!.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Connecting a USB storage device to the FRITZ!Box

  1. Connect the USB storage device to the USB port on the FRITZ!Box.

    Note:The FRITZ!Box supplies USB devices with a total of up to 500 mA in accordance with the USB 2.0 specification. If more power is needed, connect your USB devices to the FRITZ!Box via a USB hub with its own power supply (active USB hub).

2 Installing the FRITZ!Box USB remote connection software

Install the FRITZ!Box USB remote connection software on the computer that you want to use the USB device connected to the FRITZ!Box with:

  1. Log on to the computer as the Windows user user who wants to use the FRITZ!Box USB remote connection.

    Important:If the user does not have administrator rights, you must enter a valid administrator password when installing or starting the software for the first time.

  2. Open the FRITZ!Box user interface.
  3. Click "USB Devices" in the "Home Network" menu.
  4. Click on the "USB Remote Connection" tab.
  5. Enable the option "USB remote connection enabled".
  6. Click the "USB remote connection software" link.
    • The window "USB Remote Connection" opens.
  7. If the window "USB Remote Connection" has a "Download" button:
    1. Click "Download" in the window "USB Remote Connection" and download the file "fritzbox-usb-fernanschluss.application".
    2. Double-click the downloaded file.
  8. Click "Install" and follow the instructions on your screen.
  9. Repeat steps 1 - 8 for all other Windows users who want to use the FRITZ!Box USB remote connection.

3 Enabling the USB remote connection for storage

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "USB Devices" in the "Home Network" menu.
  3. Click on the "USB Remote Connection" tab.
  4. Enable the USB remote connection and the option "USB storage media".

    Important:If the USB remote connection is used for the device type "USB storage media", the USB storage device cannot be integrated in the NAS (Network Attached Storage) of the FRITZ!Box.

  5. Click "Apply" to save the settings.

4 Connecting a USB storage device to a computer via the USB remote connection

  1. Double-click the FRITZ!Box USB remote connection symbol in the notification area of the Windows taskbar (Systray).
  2. If password protection is enabled for the FRITZ!Box user interface, enter the password and leave the "User name" field blank.
    • If you have protected the FRITZ!Box with a user name and password, enter the name and password of a user who is authorized to access the FRITZ!Box user interface.

      Note:You can edit the access rights of users under "System > FRITZ!Box Users" in the FRITZ!Box user interface.

  3. Click "Refresh".
  4. Right-click the USB storage device that you want to connect to the computer.
  5. Click "Connect".

Now the computer detects the USB storage device as a USB device and it can be used as if it were connected directly to a USB port on the computer.

Note:Before a different computer can access the USB storage device, you must clear the connection between the computer and the USB storage device in the USB remote connection software.