FRITZ!Box 4020 Service - Knowledge Base

FRITZ!Box 4020 Service
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Forgot MyFRITZ! password

If you forgot the password for your MyFRITZ! account, request a new MyFRITZ! password and configure it in your FRITZ!Box.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Requesting a new MyFRITZ! password

  1. Enter myfritz.net in a web browser.
  2. Click the link "Don't have a password?" below the fields for the email address and MyFRITZ! password.
  3. Enter the email address you used to register with MyFRITZ! in the field.
  4. Click "Request MyFRITZ! password".
  5. Solve the CAPTCHA.
    • Now MyFRITZ! will send an email to the email address you entered.
  6. Open the email from MyFRITZ! and click the button "Assign New MyFRITZ! Password".

    Important:If you did not receive the email, it was probably moved to a different folder in your mailbox by a spam filter or forwarding rule. In this case, check all of the folders in your mailbox.

  7. Enter a password of your choice in the fields "New MyFRITZ! password" and "Confirm new password" and click "Conclude Submission".
    • Now the new password is valid for your MyFRITZ! account.

2 Setting a new password for MyFRITZ! in the FRITZ!Box

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "MyFRITZ! account" in the "Internet" menu.
  3. Click on the "Another MyFRITZ! account" link to the right of the email address.
  4. Enable the option "Register the FRITZ!Box with an existing MyFRITZ! account".
  5. Enter the new password in the "MyFRITZ! password" field and click "Next".
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