FRITZ!Box 3370 Service - Knowledge Base

FRITZ!Box 3370 Service

Printer does not print when used with the USB remote connection

A printer connected to the FRITZ!Box via the FRITZ!Box USB remote connection does not execute print jobs.

1 Enabling the printer port in Windows 7

  1. In Windows, click "Start" and then "Devices and Printers".
  2. Right-click the printer connected with the FRITZ!Box and select "Properties" from the context menu.
  3. Click on the "Ports" tab.
  4. Enable "USB00[x] Virtual printer port for USB". If no other printer is installed on the computer, then the port is named "USB001 Virtual printer port for USB".
  5. Click "Apply" to save the settings.

2 Configuring the computer's firewall

A firewall on the computer with the FRITZ!Box USB remote connection can interfere with the communication between the software and the FRITZ!Box:

  1. Either: Configure an exception for the FRITZ!Box USB remote connection software in the firewall.
    • Or: Configure the firewall so that it allows incoming and outgoing TCP and UDP connections from port 2066 on the FRITZ!Box to any destination ports on the computer.

      Note:Refer to the manufacturer of the firewall for information on how to set it up, for example consult the manual.