FRITZ!Box 3272 Service - Knowledge Base

FRITZ!Box 3272 Service

Setting up a VPN connection to FRITZ!Box in Apple OS iOS (e.g. iPhone)

VPN (Virtual Private Network) allows you to establish a secure connection over the internet from your iPhone, iPad, or iPod touch to your FRITZ!Box and then access all of the devices and services in the home network of your FRITZ!Box.

Whenever a VPN connection is active, all web requests from the iOS device are also routed over the FRITZ!Box. This enables you to access all internet services, such as email and online banking, with your iOS device even in public wireless hotspots, while protecting you against data interception and manipulation.

Note:In this guide we show you how to configure a VPN connection to the FRITZ!Box using an iPhone 5 with iOS 9.2. If you have further questions about VPN connections in iOS, contact Apple directly.

Requirements / Restrictions

  • iOS 3.1 or later is installed on the iPhone, iPod touch or iPad.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Preparations

Setting up MyFRITZ!

With MyFRITZ! you can even access the FRITZ!Box over the internet at all times if the FRITZ!Box receives a different public IP address from your internet service provider on a regular basis:

Note:If you already use a different dynamic DNS service, you can also use this service instead of MyFRITZ!.

Adjusting the FRITZ!Box's IP network

Both ends of a VPN connection must have IP addresses in different IP networks. VPN communication cannot occur if your iOS device is connected to a router (for example another FRITZ!Box) that uses the same IP network as your FRITZ!Box.

Note:All FRITZ!Boxes use the IP network 192.168.178.0 in the factory settings.

Assign an IP address to your FRITZ!Box that differs from the IP addresses of the routers used by your iOS device to connect the FRITZ!Box, for example 192.168.10.1 (subnet mask 255.255.255.0):

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "Home Network Overview" in the "Home Network" menu.
  3. Click on the "Network Settings" tab.
  4. Click the "IPv4 Addresses" button. If the button is not displayed, enable the Advanced View first.
  5. Enter the desired IP address and subnet mask.
  6. Click "OK" to save the settings.

2 Setting up a VPN connection in the FRITZ!Box

Set up a different user for each VPN connection in the FRITZ!Box:

  1. Click "System" in the FRITZ!Box user interface.
  2. Click "FRITZ!Box Users" in the "System" menu.
  3. Click the (Edit) button for the user who intends to connect to the FRITZ!Box via VPN. If you have not set up any users yet:
    1. Click the "Add User" button.
    2. Enter a name and password of your choice for the user in the corresponding fields.
  4. Enable the option "VPN".
  5. Click "OK" to save the settings.

Now the FRITZ!Box sets up the VPN rights for this FRITZ!Box user.
A window displaying the VPN settings for the FRITZ!Box user then opens automatically.

Note:You can open this window any time by clicking "Show VPN Settings" in the settings for the FRITZ!Box user.

3 Setting up a VPN connection in iOS

  • Set up the VPN connection on the iPhone, iPad or iPod touch using the VPN settings displayed in the FRITZ!Box user interface for the FRITZ!Box user:

    Note:You can access the VPN settings if you select "System > FRITZ!Box Users" in the user interface, call up the settings for the user, and click "Show VPN Settings".

    Fig.: Setting up a VPN connection

4 Establishing a VPN connection

  1. Tap the "Settings" symbol on the home screen of the iPhone, iPad or iPod touch.
  2. Use the on/off slider to enable "VPN":

    Fig.: Establishing a VPN connection

    • Once the VPN connection has been established, the VPN symbol appears in the tool bar:

      Fig.: VPN connection is established