FRITZ!App Fon Service - Knowledge Base

FRITZ!App Fon Service

FRITZ!App Fon reports "The FRITZ!Box used does not support FRITZ!App Fon"

When configuring up FRITZ!App Fon, the error message "The FRITZ!Box used does not support FRITZ!App Fon. Please check whether a firmware update is available" is displayed. You cannot use FRITZ!App Fon.

Cause

  • While configuring the app, an incorrect product was selected, for example FRITZ!WLAN Repeater.

Selecting a FRITZ!Box

  1. Start FRITZ!App Fon.
  2. Tap "More" and then "Settings".
  3. Select "FRITZ!Box" in the "Account Information" section.
  4. Select your FRITZ!Box from the list and tap "Connect".