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07 Sep 2020

No cellular coverage? Make calls with Wi-Fi calling

Wi-Fi calling means you can make phone and receive calls over an existing Wi-Fi connection without the need to download an extra app. It's easy to set up and activate, in addition to a number of other pros.

Better call quality and range

Making calls with a smartphone via classic cellular networks is only possible if are in the reception area of a cellular transmission tower or base station. This can be difficult in rural areas, and even in large cities some walls or ceilings are too big an obstacle for the radio signal. Wi-Fi calling provides the solution: Whether you're in a vacation cottage or your own four walls – if Wi-Fi calling is activated on your smartphone, you can make calls at any time with high voice quality. The prerequisite for this is that your smartphone is located in the Wi-Fi reception area of your FRITZ!Box or FRITZ!Repeater.

How to activate Wi-Fi calling

Almost all mobile phone providers support this feature. In many cases you'll need to turn on the feature on your smartphone.

iPhone

  1. Go to Settings
  2. Go to Phone settings
  3. Tap Wi-Fi Calling

Keep in mind, to use Wi-Fi calling you'll need iOS 10.2 or later.

Android

Depending on the manufacturer and version, the settings can be hidden in different menus. Here are two common ways to get things set up:

Option 1
  1. Open the Phone app
  2. Tap More (three vertical dots in the right-hand corner)
  3. From there go to Settings
  4. Tap Calls and then Wi-Fi calling.
Option 2
  1. Go to Settings
  2. Tap Wireless & networks
  3. Go to your SIM settings
  4. You'll find Wi-Fi calling in the SIM settings

Get more info from your provider

Once activated, calls are automatically routed via Wi-Fi in areas with good Wi-Fi reception. You’ll see Wi-Fi after the carrier name in your phone's status bar.

You can get more information about Wi-Fi calling on the websites of all major network operators.